Among the key research findings, Ventana Research found:

• SOA is important for BI: The vast majority (81%) of respondents said SOA is important to some degree for BI, and most believe every functional area of the business will receive value from BI services.
• Implementation plans are aggressive: Over half of respondents said they plan to implement front-end query and reporting services and back-end data services within the next 12 months and customer operations (43%) and finance (32%) were top business areas slated for early deployments.
• More education and skill development is needed: Only one third of respondents said they would use internal personnel to implement BI services and many cited general knowledge about SOA (53%) and identifying the IT resources required to migrate to and support SOA for BI (48%) as barriers to adoption.

For the complete CRM Today Article:


Service-Oriented Architecture for Business Intelligence Will Grow Significantly Over the Next Year

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Gary E. Smith
SOA Enterprise Architect